Follow-up automations
Time and event based rules that keep WhatsApp leads warm.
No reply after 2 hours
Customer has not replied
Follow-up
Delay 120 min
Last run just nowConv. 22.1%
Abandoned checkout reminder
Payment link sent but not paid
Recovery
Delay 60 min
Last run 3h agoConv. 31.7%
Payment confirmation
Order marked as paid
Confirmation
Delay instant
Last run just nowConv. 96.0%
Shipping update
Shipment created
Shipping
Delay instant
Last run 7h agoConv. 88.2%
Reorder reminder after 30 days
Order completed 30 days ago
Reorder
Delay 43200 min
Last run 1w agoConv. 14.8%
New lead welcome message
Edit trigger, delay, and the message template.
Click a token to insert
Live preview
Hi MarĂa, thanks for reaching out about Premium Skincare Set. I can help with pricing, delivery, and payment options. What would you like to know first?
Automation flow
From the first ad click to the confirmed order.
Meta Ad Lead
WhatsApp Message
AI Qualification
Follow-up 1
Payment Link
Order Confirmation