DU

Support tickets

Open issues across the platform.

  • T-1042

    WhatsApp number stuck on pending

    Bella Vida Store · just now

    high
    open
    SSofia
  • T-1041

    Cannot upgrade plan from Settings

    MercadoFit Colombia · just now

    medium
    open
    DDiego
  • T-1040

    AI replies not following tone setting

    TrendyShop LATAM · 3h ago

    high
    in progress
    MMateo
  • T-1039

    Webhook delivery delayed

    Casa Verde México · 7h ago

    low
    open
    Unassigned
  • T-1038

    Need help importing existing customers

    Piel Clara Boutique · 1d ago

    low
    resolved
    VValentina
  • T-1037

    Tax invoice missing legal entity name

    Verão Praia · 1d ago

    medium
    open
    Unassigned